Privacy Policy for TranslateImage AI

Introduction

Welcome to TranslateImage AI, the AI-powered image translation tool that instantly translates text within images to any language. At TranslateImage AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using TranslateImage AI:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use TranslateImage AI, including your interactions, features accessed, usage frequency, and translation requests.
   • Purpose: To analyze user engagement, improve our translation services, and optimize system performance.

3. Image Processing Data

   • What We Collect: Images you upload for translation, extracted text content, and translation results.
   • Purpose: To provide image translation services. Note: Images are processed securely and are not stored on our servers after processing is complete.

4. Device Information

   • What We Collect: Data regarding the devices you use to access TranslateImage AI, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

5. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

6. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our premium services.

Image Data Handling and Security

We take special care with your image data:

• Processing: Images are processed using secure cloud infrastructure with encryption during transmission.
• Storage: Images are temporarily stored only during the translation process and are automatically deleted after processing is complete.
• Privacy: We do not retain, analyze, or use your images for any purpose other than providing the translation service you requested.
• Security: All image data is encrypted during transmission and processing to protect against unauthorized access.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Third-Party Services

TranslateImage AI may use third-party services for:

• Payment processing
• Analytics and usage tracking
• Cloud infrastructure and image processing

These third parties are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.

Data Retention

• Account Data: Retained while your account is active and for a reasonable period thereafter.
• Usage Data: Retained for analytics purposes in aggregated, anonymized form.
• Image Data: Deleted immediately after translation processing is complete.
• Payment Data: Retained as required for tax and accounting purposes.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Portability of your data
• Objection to processing

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]

By using TranslateImage AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!